Access the web portal

Before you sign in

The portal is for existing accounts that belong to an active paid Household or Pro household. Create or join the account in Android first and complete the initial sync. The web portal is sign-in only; it does not provision accounts or let visitors create standalone cloud accounts.

Sign in

1. Open https://app.thingzsafe.com/ and choose Sign in. Use the same verified email identity as on Android.
2. Follow the sign-in prompts and use the latest email verification code if requested. If the identity page offers account creation, the web sign-in-only flow has not been configured correctly; stop rather than creating a portal account.
3. After signing in, your household inventory opens. Owners can open People and devices. Invitees can use the inventory but cannot open owner account/device controls.

Sign out

Save your edits, then choose Sign out. On a shared computer, also close the browser session. Never share an invitation code or verification code with anyone other than the intended recipient.